01 About this Cookie Policy
Mercy Outreach Global uses cookies and similar technologies on our website.
This Cookie Policy explains what cookies are, how we use them, the types of cookies that may be used on our website, and how you can manage your cookie choices.
This policy applies to: https://www.mercyoutreachglobal.org.uk
This Cookie Policy should be read alongside our Privacy Notice, which explains how we collect, use, store and share personal information.
02 Who We Are
Mercy Outreach Global is a Scottish Charitable Incorporated Organisation (SCIO), registered in Scotland.
Charity number
SC054886
Address
Mercy Outreach Global, 166 Grahams Road, Falkirk, FK2 7BY
03 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website.
Cookies can help websites work properly, remember your preferences, understand how visitors use the website, support secure login areas, process donations, and measure the effectiveness of online campaigns.
Similar technologies may include pixels, tags, scripts, local storage and other technologies that store or access information on your device.
04 How We Use Cookies
We may use cookies and similar technologies to:
- Operate essential website functions
- Support donation forms and payment journeys
- Support account registration and login functionality
- Remember your preferences
- Keep the website secure
- Understand how visitors use our website
- Improve website content and user experience
- Measure the performance of appeals, campaigns and advertising
- Understand which pages and appeals visitors engage with
- Support relevant advertising and remarketing, where permitted
- Help us monitor and improve fundraising activity
05 Types of Cookies We Use
We may use the following types of cookies and similar technologies.
Strictly Necessary Cookies
Always activeThese cookies are required for the website to function properly. They may be used to:
- Load website pages correctly
- Keep the website secure
- Enable donation forms and payment processes
- Support login and account functionality
- Remember privacy or cookie choices
- Prevent fraud, misuse or security threats
These cookies are usually essential and cannot be switched off through our cookie preference tool. You may be able to block them through your browser settings, but some parts of the website may not work properly.
Analytics and Performance Cookies
Consent basedThese cookies help us understand how visitors use our website. They may help us understand:
- Which pages are visited
- How long visitors spend on the website
- Which appeals or projects receive engagement
- How visitors move around the website
- Whether visitors experience errors
- Which traffic sources bring people to the website
This helps us improve our website, content, fundraising pages and supporter experience. Analytics and performance cookies will only be used where the required consent has been obtained.
Functionality Cookies
Consent basedThese cookies allow the website to remember choices you make and provide improved functionality. They may be used to:
- Remember website preferences
- Support account-related features
- Improve how forms and website features work
- Make the website easier to use when you return
Some functionality cookies may be set by third-party services used on our website.
Advertising and Measurement Cookies
Consent basedThese cookies and similar technologies may be used to help us measure and improve our fundraising campaigns. They may be used to:
- Measure the effectiveness of online advertising
- Understand whether advertising leads to visits, donations or other actions
- Avoid showing the same advert too often
- Help us show relevant Mercy Outreach Global advertising on third-party websites and platforms
- Reconnect with people who have previously visited or engaged with our website, where permitted
Advertising and measurement cookies will only be used where the required consent has been obtained.
06 Third-Party Cookies and Technologies
Some cookies and similar technologies may be set by third-party providers that support our website, donation journeys, analytics, advertising, video content or security. These may include providers involved in:
- Website hosting and security
- Donation and payment processing
- Analytics and campaign measurement
- Advertising platforms
- Video hosting and embedded media
- Email, fundraising or supporter communication tools
Third-party providers may process information in accordance with their own privacy notices and cookie policies.
We do not control all third-party cookies once they are set by those providers, but we aim to provide clear information and appropriate choices where required.
07 How Long Cookies Last
Cookies may be:
Session cookies
These are temporary cookies that usually expire when you close your browser.
Persistent cookies
These remain on your device for a set period or until you delete them.
The length of time a cookie stays on your device will depend on the purpose of the cookie and the settings applied by us or by the relevant third-party provider.
08 Managing Your Cookie Choices
Where required, we will ask for your consent before using non-essential cookies and similar technologies.
You can manage or withdraw your cookie choices at any time through the cookie preference tool available on our website, where provided.
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete cookies
- Block all cookies
- Block third-party cookies
- Clear cookies when closing the browser
Please note that blocking or deleting some cookies may affect how the website works, including donation forms, account login areas or other website functionality.
09 Browser Controls
You can usually manage cookies through your browser settings. The method will depend on the browser you use. Common browser cookie settings are available through:
10 Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and similar technologies we use, changes to our website, or changes in legal requirements.
The latest version will be published on our website and the "Last updated" date will be amended.
11 Contact Us
For questions about this Cookie Policy or how Mercy Outreach Global uses cookies and similar technologies, contact:
Mercy Outreach Global
166 Grahams Road, Falkirk, FK2 7BY